A northwest Oklahoma City couple is trying to force Insurance Commissioner Glen Mulready to hand over the findings of a two-year state investigation into how State Farm handles roof-damage claims, filing suit Aug. 19, in Oklahoma County district court.

Craig and Elizabeth Gutierrez say State Farm denied replacement of their roof after three-inch hail pounded their home in September 2024. Their attorney, Lauren Guhl of Oklahoma City firm Whitten Burrage, said Mulready had publicly committed to releasing a report on the investigation by March 31.

That deadline passed without a report.

"He said that he was going to produce a public report by the end of the first quarter of 2026. That has not happened," Guhl told KOKH Fox 25. "People have called for it to be released. There have been FOIA requests, open record requests. He has still not produced it."

Mulready fired back the same day, calling the lawsuit "frivolous" in a written statement. He said the market conduct examination "remains ongoing" and that the independent examiner has not yet submitted a final report to the department. He added that he wants the finished product to be thorough, accurate and legally defensible, not rushed to satisfy a lawsuit or political timeline.

The Gutierrezes believe the report will contain information critical to their own legal dispute with State Farm, according to their attorney.

The lawsuit lands amid a wave of litigation against State Farm in Oklahoma. Whitten Burrage alone has accumulated more than 1,000 cases statewide, and The Marr Law Firm counts roughly 200 more, The Oklahoman reported Aug. 17.

Between 2019 and 2024, State Farm entirely denied 27,764 Oklahoma policyholders on wind and hail damage claims, according to a State Farm petition filed in the Hursh v. State Farm case. An additional 91,588 claims were partially denied during that period.

Documents obtained by Whitten Burrage show State Farm counted more than $1 billion in corporate savings in the first year of a "wind and hail initiative" launched in 2020. The program started as a test in Dallas before expanding to other states, and internal documents suggest the company believed it was saving $15,000 per denied policyholder, according to attorney Reggie Whitten.

Attorney General Gentner Drummond has also filed lawsuits against both State Farm and Allstate on behalf of the state. Whitten Burrage and The Marr Law Firm were hired to represent Oklahoma in those cases.

What's next

Oklahoma District Court Judge Amy Palumbo set a Dec. 7 trial date for the Hursh v. State Farm case. In a separate matter, a Comanche County judge on Aug. 14 ordered State Farm CEO Jon Farney to sit for a deposition, and a court order requires State Farm to produce all documents by Sept. 3.

No hearing date or judge assignment for the Gutierrez lawsuit has been announced.